Case Study

HMB helps promote efficiencies for a critical business application

HMB helps promote efficiencies for a critical business application

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HMB helps promote efficiencies for a critical business application. With well executed strategy, our client now benefits from all the major productivity and efficiency boosts their application can provide. hmbnet.com | 614.221.6831 | solutions@hmbnet.com | 570 Polaris Parkway, Suite 125, Westerville, OH 43082 The Solution: HMB was asked to step in, evaluate the current architecture and provide a roadmap to improve the application. And HMB did just that. After a brief assessment of the system, we quickly determined how to alleviate end users issues as fast as possible. We made changes to the existing application to improve efficiencies. There were two significant challenges impacting the system: a backlog of general help desk tickets and large scale technical performance i

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