Hinshaw & Culbertson LLP, a national law firm, switched from Concur to Emburse to improve their expense and invoice management processes. Concur couldn't handle the complex rules and billing needs of a legal environment, leading to inefficient manual invoice management. With Emburse, they automated many accounts payable (AP) tasks, significantly reducing invoice processing time by 90%, from 10 minutes per invoice to less than two minutes. This change enabled the AP team to focus on higher-value work and increased financial visibility. The firm also implemented credit card integrations and electronic invoicing to streamline processes, improve spend control, and expedite client billing.

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