Vorys, Sater, Seymour and Pease LLP, a national law firm, needed to streamline complex document review processes while maintaining accuracy and client service. Using Conduent’s Viewpoint eDiscovery platform since 2013, the firm enhanced efficiency with the addition of continuous active learning (CAL), which prioritized relevant documents and reduced review time. CAL cut review hours from 670 to 130 for small and medium cases, saving 540 hours, while reviewers achieved a pace of 250 documents per hour. By reducing the review population by 80 percent, the firm significantly lowered costs and improved productivity, enabling better global client service.

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