Before adopting a supply chain management solution, a global high-tech electronics manufacturer struggled with manual and time-consuming processes to map suppliers. The team had limited visibility beyond their immediate suppliers, relying on outdated audits and continuously monitoring news outlets to stay informed of global events potentially impacting their supply chain. This approach proved ineffective during crises like the Swine flu outbreak in Mexico, where the lack of specific, actionable data meant the manufacturer could not swiftly or accurately identify and contact affected suppliers. The urgent need for an automated solution that could enhance visibility and responsiveness across the entire supply chain became apparent.

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