Case Study

Herriot Watt University

Herriot Watt University

Pages 2 Pages

Heriot-Watt University transforms its communications with Smart Automation and Intelligent Call Handling The Challenge Heriot-Watt University is Scotland’s most international university, delivering degree programmes to 11,800 students from 150 countries across the world. As a multi-site institution, the University staff are based across a number of locations with telephone systems which needed cross-site integration. Many staff work at mor

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