For more information, visit Dealertrack.com/DMS. HERITAGE FORD FINDS A SIMPLE DMS TO ENSURE CUSTOMER- FOCUSED WORKFLOW Heritage Ford, a family-owned dealership in southern Indiana, stresses the importance of communication and teamwork in its daily operations. The dealership has implemented several Cox Automotive products to align people, processes, and products in order to provide value to its customers. With best-in-class industry tools, the dealership has gained valuable insights from its data to maintain success in a changing and increasingly-competitive marketplace. As its foundational tool, Dealertrack DMS has allowed Heritage to manage the complexity and risk of a growing business. With the help of Dealertrack’s open integration, Heritage has been able to create a fusion of

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