Case Study

Hemmingsen Drug Store

Hemmingsen Drug Store

Hemmingsen Drug Store was established in 1936 and had served Marshall, Michigan, for 80 years prior to Chris and Melynda Munden purchasing the pharmacy in 2016. As the fourth owners of the business, the couple knew they had an important legacy to uphold, but they were also driven to evolve the pharmacy so it could continue serving the community with the highest level of service. Opportunity Chris and Melynda were both pharmacists and perennial ThoughtSpot attendees. They had heard Jason Turner, owner of Moundsville Pharmacy in West Virginia, speak on numerous occasions about medication synchronization. After settling in as the new owners of Hemmingsen Drug Store, they quickly realized how much their patients and their pharmacy could benefit from such a program. They recognized how

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