Share this Helvetia Seguros provides a broad range of insurance policies to people and businesses in Spain, selling online and through its network of insurance agents and brokers. Generating annual revenues of around EUR 400 million, the company employs 572 people nationwide. Helvetia Seguros belongs to the Helvetia group, which is based in Switzerland and also operates in Germany, Austria, France and Italy. Business challenge Buying insurance online can be hard work, requiring completion of long web forms. T o create a more welcoming onboarding experience, Helvetia Seguros wanted a better way to give customers tailored quotes. Transformation At Helvetia Seguros, customers can converse in natural language with an AI-driven virtual assistant, and the solution captures the releva

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