CHALLENGE Helsinki Airport (HEL) served around 19 million passengers in 2017 and prepares to serve 30 million passengers annually. Hel- sinki Airport has a particularly strong posi- tion in air traffic between Europe and Asia and is renowned for its short transit times, friendly staff and innovative service. The airport faces various challenges to balance growth and customer satisfaction: • How to move passengers as efficiently as possible through typical bottleneck areas such as border control? • How to improve coordination between all relevant stakeholders such as airport operations, airlines and ground handlers to make sure that they receive the rele- vant information to optimize services? SOLUTION A total of 31 Xovis 3D Sensors has been installed at immigratio

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