Helping Store Associates ’ Transition From ‘Pharmacists’ To ‘Business Owners’
Helping Store Associates ’ Transition From ‘Pharmacists’ To ‘Business Owners’
2 PagesHelping Store Associates’ transition from ‘pharmacists’ to ‘business owners’ Shoppers Drug Mart (SDM) Corporate is a licensor of retail drug stores in Canada. It is associated with exceptional service, trust, and value for money. The challenge SDM wanted its Associate Owners to make the transition from their role as Pharmacists with limited accountability, to Business Owners with whole store accountability. The need was to incre
