CASE STUDY Helping Learners Communicate with Online LearningOVERVIEW CommunicationCountsTM is a virtual learning platform created by Civiello Communications Group, Inc. (CCG). CCG is made up of a team of coaches dedicated to helping learners communicate in a clear, concise and compelling manner within the workplace. CCG was founded by Mary Civiello in 2000 after many years reporting and anchoring the news for NBC New York. CCG coaches are all former journalists who can help organizations deliver their message in a way that makes people want to tune in and stay tuned. CCG is using the Thought Industries’ platform to provide their clients with a series of courses designed to improve written and verbal communication within the workplace -- all delivered via custom, branded lea

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