Through careful project management, the right partnerships and plenty of hard work, Westcoast helps improve and advance a vital healthcare application for an end-user. When a health and social care provider needed updates to a mission-critical patient communications app, Westcoast was on hand to ensure a successful outcome. Originally built in-house using Microsoft PowerApps, the app had been a vital cornerstone of the company for two years. Managing nearly 175,000 patients every day, it held comprehensive personal and medical data, as well as keeping track of appointments, detailing correspondence and logging telephone calls. With just nine staff members using the app, the technology had to work hard, sending out more than 15,000 letters every month and acting as the prima

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