Case Study
Helping Alaska Airlines Better Serve Its Customers through Industry-Leading Mobile Offerings
Case Study: Helping Alaska Airlines Better Serve Its Customers through Industry-Leading Mobile Offerings To see more case studies, go to www.pointb.com Challenge Alaska Airlines has always been an innovator in the airlines industry—they were the first airline to develop a website and the first to offer customer self check-in at airports. But the innovation didn’t stop there. Knowing that the mobile space presented new opportunities to