We see opportunities that we didn’t see before to automate and formalize business processes that had been done manually and ad hoc before,” Wascom said. “We can now track work processes in software rather than doing it all in a disparate fashion — one guy used Excel, one guy used pen and paper, etc. The overall consistency is delivering better quality. « – David Wascom, chief information officer and vice president, I.T., Summit Electric Suppl

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