CASE SUMMARY Heathrow Airport Heathrow is the world’s busiest international airport. Over 67 million passengers travel through the airport every year, using the services offered by 90 airlines travelling to more than 180 destinations in 90 countries. Heathrow Airport covers 1227 hectars and consists of five terminals, with the £4.3 billion Terminal 5 opening in 2008. CEM’s AC2000 AE (Airport Edition) provides Heathrow airport with a flexibl

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