CUSTOMER STORY THE HUB OF CHOICE“ BECAUSE OUR FOCUS IS ON RUNNING AIRPORTS, IT MAKES SENSE FOR SPECIALIST IT FUNCTIONS TO BE OUTSOURCED, WHICH IS ALSO MUCH MORE COST EFFECTIVE. WE WANT TO IMPROVE OUR RESILIENCE AND ENSURE THA T WE HAVE THE RIGHT SYSTEMS IN PLACE TO SHARE THE RIGHT INFORMA TION A T THE RIGHT TIME.” PHILIP LANGSDALE CHIEF INFORMATION OFFICER, HEATHROW AIRPORT HOLDINGS LIMITED Heathrow Airport Holdings Limited (formerly

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