VillageCareMAX, a New York City Managed Long-Term Care Plan sponsored by VillageCare, a non-profit organization with over 40 years of experience in delivering high-quality care, is more than a payer of services during the COVID-19 pandemic. They join the pantheon of healthcare heroes who have stepped up efforts to care for coronavirus patients, and they are doing so with the help of Healthix’ COVID-19 Alerts. Launched at the start of the pandemic, the alerts are triggered when members have been tested for COVID-19 and when results are returned. VillageCareMAX immediately seized upon the critical notifications to help identify a growing number of affected members. Alerts are sent to a cloud-based system, allowing staff to view a dashboard for members in their care. After a d

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