Case Study

Behavioral health care delivered with compassion and efficiency

Behavioral health care delivered with compassion and efficiency

Pages 1 Pages

Family Service League (FSL), one of the largest behavioral health service providers on Long Island, knows that many clients experience frustration when trying to access care, often causing them to forgo services entirely or receive in - termittent treatment. This was the case for *Tony, a gen - tleman in his 50s who presented at FSL with “feelings that the behavioral health system had failed him and rejected his request for help,” said Jeffrey Steigman, Psy. D., Chief Administrative Officer. Such clients require immediate, compassionate interventions to reconnect with care and assure them that their concerns are taken seriously. Through its data exchange services, Healthix helps advance FSL’s efforts in delivering high-touch care that expedites assessment and treatment

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