324 E. Wisconsin Ave, Suite 1300, Milwaukee, WI. 53202 414-988-1130 healthfuse.com ©Copyright 2018. Healthfuse C H ALLE N G E WVUM had more than a dozen long-term vendor partnerships across its vast health system but believed it was receiving little return on investment from those relationships. An initial assessment discovered vendor over-invoicing and most outsourced accounts were not being worked per best practice standards. WVUM also identified bolt-on technologies that needed to be sourced and replaced. S OLU TI ON WVUM engaged Healthfuse to build its Vendor Management Office (VMO) to serve as a centralized resource to oversee vendor performance and enforce accountability. The VMO worked with each vendor to update processes, WVU

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