Case Study

Healthcare Services

Healthcare Services

Pages 2 Pages

Overview Organizations—especially ones in highly regu­ lated industries such as financial, healthcare, and government—need to archive mobile com­ munications. One particular healthcare service provider which provides rehabilitation and nursing home equipment and facilities in Wash­ ington, DC, had a need for archiving mobile communications to ensure HIPAA compliance. HIPAA states that no patient information can be shared via unsecured communications. With a large amount of patient data passing through its systems, the organization was at risk of litigation and non­compliance. A mobile communication archiving solution was needed. Challenge This organization uses smartphones for phone calls and text messages to internal and exter­ nal employees, customers, and contractors. Thi

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