Health Insurance Innovations SUCCESS STORY FOR HEALTHCARE To ensure customers understand the insurance they purchase, Health Insurance Innovations (HIIQ) relies on verification scripts. By replacing manual processes with Kofax solutions, HIIQ can update scripts in minutes rather than days, simplify compliance reporting, and strengthen relationships with key partners. Challenge HIIQ connects top-rated insurance carriers with independent insurance agents and brokers via its cloud-based quoting and enrolling application. To meet compliance requirements, HIIQ must ensure that people fully understand the coverage they are purchasing at the point of sale. To achieve this goal, the company asks sales agents to read through product verification scripts with customers, outlining the

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