CASE STUDY INSURANCEThe standardised process to register additional drivers, enabled HDI to deploy the e-bot7 solution on its website to handle all incoming requests with the help of chatbot Lizzy. Chatbot Lizzy guides customers through the process of adding drivers to existing insurance policies. This process is fully automated, freeing HDI to allocate internal resources, and enabling HDI's customers to self-service upsells to their insurance policies in less than 3 minutes. Through integrations to backend systems and external payment providers, HDI is able to provide outstanding customer experiences with maximum flexibility. The e-bot7 solution offers easy integration and high scalability. HDI's chatbot Lizzy handles incoming requests around the clock. By integrating our solution, HDI w

Join for free to read