Case Study

Hawesko.de left nothing to chance when upgrading their telephone system

Hawesko.de left nothing to chance when upgrading their telephone system

Pages 3 Pages

IP Dynamics GmbH Billstraße 103 - D-20539 Hamburg - T. +49 40 5727 – 6767 - info@ipdynamics.de - www.ipdynamics.de Reference Wine, sparkling wine, champagne – there is a high demand for good quality wines among German consumers. And Hanseatische Wein & Sekt Kontor (Han- seatic Wine and Sparkling Wine Branch), or Hawesko for short, have benefited extensively from this trend. Based in Tornesch outside Hamburg, the wine de- livery and online shop is Germany’s leading provider of high quality wine and champagne. The chain, Jacques’ Wein-Depot, for example, also belongs to the parent company. Most of Hawesko’s subsidiary’s sales are generated over the phone, however, making a flawlessly functioning telephone system indispensible. That’s why when their Avaya telephone system and co

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