The San Diego Unified Port District is responsible for managing San Diego Bay and the surrounding waterfront which includes cruise ship and cargo terminals, Law Enforcement, Marine Fire Fighting, tenant land leases, public open spaces and wildlife reserves. The Port’s Business Information and Technology Services department required an all- encompassing remote support solution. By deploying RealVNC remote access software on all computers around the Port, the IT team is able to fix problems, manage servers and offer help remotely, eliminating the need to drive to individual locations. Increase Uptime Avoid downtime with faster problem identification and resolution Mitigate Risk Anticipate and prevent system failures and the risk associated with on-site service Having used RealVNC r

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