Case Study
The RealVNC remote access software is the most widely used tool that the IT helpdesk team have at their fingertips.
The RealVNC remote access software is the most widely used tool that the IT helpdesk team have at their fingertips.
With a client portfolio that includes major public and private corporate organizations, financial institutions and government bodies, the lawyers at Berwin Leighton Paisner (BLP) need their IT issues resolved fast. By deploying an Enterprise subscription of the RealVNC remote access software, BLP’s IT helpdesk team, based in the London headquarters, are able to remotely support the international offices in Abu Dhabi, Brussels, Paris and Singapore. Save Time Reduce the need for specialized training and documentation for remote support Case Study The RealVNC remote access software is the most widely used tool that the IT helpdesk team have at their fingertips. Region North America Sector Legal Wayne Murray, IT Helpdesk Supervisor Reduce Cost Decrease support call repeat rates, ca