Case Study
Harris County Public Safety Technology Services
Harris County Public Safety Technology Services AT A GLANCE: SITUATION: • Responsible for hosting an estimated 1.3 million people in one weekend during one of the largest sporting events in the country. • Need for several law enforcement agencies to communicate in real time with text, voice and images. • Critical need for alternative to radios and basic cell phone applications that did not meet the security and inter-agency needs of first responders. SOLUTION: • Mitel Secure Collaboration RESULTS: • Officers identified a suspicious-looking individual who had an outstanding felony warrant. • Public safety teams shared photographs of counterfeit merchandise vendors. • Users annotated and shared pictures to speed up the process of securing the event, including locating lost