ShoreTel. Brilliantly simple business communications. Harris County Department of Education (HCDE) had a managed PBX system from AT&T. The system did not offer the lowest operational costs, since so much equipment was leased and service outsourced. A VoIP system that was more cost-effective Because communications are so critical to serving the community, HCDE wanted to ensure that the telephone system was always reliable and cost- effect

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