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Harpak-ULMA Transforms Its Service Experience with Augmented Reality

Harpak-ULMA Transforms Its Service Experience with Augmented Reality

PTC
Pages 5 Pages

PTC helped Harpak-ULMA transform its service experience by providing augmented reality solutions that streamline machine servicing and customer support. PTC’s technology addressed challenges like labor shortages, skills gaps, and complex equipment by enabling remote assistance, multilingual guidance, and interactive training. This innovation enhanced efficiency, reduced downtime, and improved customer satisfaction, empowering Harpak-ULMA to deliver a more effective, scalable, and customer-centric service approach in the packaging industry.

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