Case Study
Handling the risks, rewards of the travel management business
acendas.com Travel can be complicated, expensive and chaotic. You know what this means if you’ve ever had to meet a travel budget, juggle itineraries or re-route a sales team headed to a new business meeting. “Managing The Risk of Today’s Travel” is the slogan of Acendas, a 30-year-old travel management company based in Mission, Kan. The Acendas tag line has never been more applicable. Brent Blake, Acendas co-president, puts it this way: “We are risk managers who work in the travel industry, ” says Blake. To make his point, Blake starts counting off with his fingers. “There’s the risk of overspending, the risk of not having all the information and visibility, and the risk of crisis management. ” Because today’s travelers face so many challenges on the road – meet