Engagement Results Company: Hamilton Caster Industry: Manufacturing Size: 75 Employees Expertise: Operational Improvement & Lean Six Sigma Assignment: Hamilton Caster is a 102-year-old family-owned manufacturer of high quality, heavy-duty industrial casters. Similar to many privately held companies, however, the Company was frequently missing customer deliveries. While having millions of dollars of inventory on hand, they were often missing one or two key components that prevented assembling the nal product for delivery. MainStream was engaged to implement solutions to drive improved results. Actions: MainStream worked with senior management and production personnel to implement operational improvement initiatives in the Hamilton CasterCompany's administrative o ces and on the production

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