Hallmark Health System is the premier charitable provider of vital health services to Boston’s northern communities, and includes 6 facilities, 700+ physicians and 324 beds. Hallmark Health System SOLUTION Using Optum360 coding service, Enterprise CAC, CDI 3D and on-site consulting, Hallmark Health transitioned smoothly to ICD-10, unified coding and CDI workflow and achieved over 90 percent response rate to physician queries — resulting in impressive financial and operational improvements. INTEGRATION SOLUTIONS YIELD SUCCESS BOOSTED REVENUE after 3.5 percent case mix index increase $1.3M DECREASED INPATIENT CODING BACKLOG BY from 15 days to 3 days

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