Haines Watts Newcastle is part of the Haines Watts firm of chartered accountants and business advisers. The North-East division of the firm has offices in Newcastle & Darlington with a total of 40 staff using the IT system. As a busy accountancy practice, serving a wide range of clients, Haines Watts Newcastle was becoming increasingly frustrated with the limitations of its ageing PCs and concluded in early 2018 that the firm needed to invest in a new cloud-based IT system. Haines Watts Newcastle were using ageing on-site servers that were becoming unreliable and nearing end of life. This was an opportunity to review the way Haines Watts Newcastle used its technology platform and to change the on-premises model to a cloud-based model. As the practice has expanded, it needed more

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