CASE STUDY Gulf Coast Regional Blood Center Improves Efficiency with TrackWise ® The average incident turnaround time has been significantly reduced. Incident completion is now an average of 20 days or less, with delinquencies reduced to less than 5 percent of the total incidents generated monthly. In business since 1975, the Houston-based Gulf Coast Regional Blood Center is the sixthlargest community blood bank in the United States. With more than 700 employees, The Blood Center serves 170 hospitals and healthcare institutions in 26 counties throughout T exas. T o meet the needs of these institutions, The Blood Center collected more than 333,000 units of blood in 2010, conducted approximately 20 blood drives per day and processed more than 1,000 donations daily. COMPANY

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