CLIENT PROFILE Industry: Pharmaceutical Company: GSK Vaccines Employees: 17,400 (with affiliates) Ensuring continuity of the vaccine supply chain GlaxoSmithKline (GSK) Vaccines’ mission is simple: to improve the quality of human life by enabling people to do more, feel better and live longer. As a science-led global healthcare company, GSK Vaccines researches and develops a broad range of innovative medicines, vaccines and consumer healthcare products. With 13,000 active users, the company’s SAP environment is fundamental to the vaccine supply chain and its ongoing R&D efforts. The solution supports up to 1.5 million transactions a day. André Toche, Senior Manager of IT Operations at GSK Vaccines, confi rms: “A problem with our SAP platform can impact the performance of critical ap

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