Case Study
Growth Hampered by an Inefficient Legacy System - County of Middlesex
How an innovative and scalable solution helps the County of Middlesex manage more than 65,000 records. The County of Middlesex is a vibrant and growing community of 64,000 residents situated in South Western Ontario, Canada. Middlesex is the upper-tier municipality of the county, which is comprised of eight member(lower-tier) municipalities. Middlesex County was managing their records with various systems, such as Excel® and Quattro Pro®spreadsheets. Records had to be classified and maintained on spreadsheet lists, a slow and labor- intensive process. Without a unified system in place, systematic management and retention of records across the county would have been difficult and costly to implement. The County needed a unified system that could: • Manage records circulation an