Growing agency accelerates cash flow while reducing costs When Paul Pisano rolled into Interim Healthcare of Hartford, Connecticut, as the new president and CEO in November 2016, the skilled home health agency with three locations was only a month away from go-live on Brightree Home Health after being on another EMR for two decades. Due to the longevity of time on that previous solution, Pisano knew that the biggest issue in the transition would be the training and support end of the migration for an agency with a 700-patient census. On top of that, Interim faced some of the same challenges all agencies are battling. “We all know the cost of clinicians has gone up significantly over the past five to 10 years and reimbursement has not. So, margin compression is very real

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