1 Case Study Group S Business issue Group S has seen considerable growth in the size of its business, and, correspondingly, the breadth and depth of its IT infrastructure since it first deployed SkylightTM nearly eight years ago. Business-critical applications are no longer just used internally but rather are a cornerstone of the day-to-day operations, outreach, and commerce with customers. The growing competitive landscape means degradation in application or network performance has significant impact on Group S’s brand value, customer relationships, and profitability. Application availability and responsiveness are no longer just goals, they are strategic requirements. Solution benefits Group S, with Skylight, now has a 360° visibility and a performance monitoring solutio

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