THE CHALLENGE As Australia’s largest private teaching hospital, Greenslopes Private Hospital offers both inpatient and day services throughout its 575-bed facility. A facility of this size uses numerous clinical alert and alarm systems, and a wide variety of staff communication devices – the scope of which can be dizzying and make communications among the extensive team of caregivers a serious challenge. Hundreds of critical messages are sent every day to the Greenslopes staff on their mobile devices. Messages include notifications about medical emergencies (code pages), staff communications, security or duress issues, and mechanical problems in the hospital. With so many systems in place, ensuring caregivers responsible for monitoring the different systems received timely and acc

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