CUSTOMER SUCCESS Grazer Wechselseitige Versicherung AG Large Austrian Insurer Relies on Symantec for IT Security “The customer is at the heart of everything” is a principle which has been implemented very successfully at Grazer Wechselseitige Versicherung AG (Grawe). The Austrian mutual insurance company has even received the prize of “Recommender Award 2011” for the quality of its customer focus. However, this dedication to customer service

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