The Challenge Following reforms, the Government of Samoa decided the Public Service Commission needed to transform the way it operated. Previously, each Ministry had its own system for managing Human Resource functions, which mostly were manually recorded, providing colossal problems in terms of efficiency, accuracy and procurement. A centralised Human Resource system was critical for the Government of Samoa to gain consistency, achieve cost savings and make the Human Resource function simpler to manage. The Solution TechnologyOne was engaged to implement a fully integrated, enterprise-wide solution across all 16 Offices. This was the largest implementation of TechnologyOne’s Human Resource & Payroll (HRP) solution. The Government of Samoa chose TechnologyOne due to long-te

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