The Government of Ras Al Khaimah transformed its HR operations by implementing SAP SuccessFactors HCM, aligning with the "We the UAE 2031" vision. This digital solution provides 3,200 employees across 19 government departments with 24/7 access to self-service HR data and services. The move to a cloud-based system has improved transparency, decision-making, and recruitment processes. With 100% paperless operations, automated workflows, and engaging online learning tools, the employee experience has significantly improved, with 87% of employees finding the system easy to use.

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