Case Study

Government-Funded Consumer Complaint Agency (European Country)

Government-Funded Consumer Complaint Agency (European Country)

Pages 3 Pages

For more information / 1.800.672.7233 info@datamotion.com Government-Funded Consumer Complaint Agency (European Country) Cloud based data exchange for business Background A national consumer -complaint agency funded by a European country’s government (unnamed for security reasons) processes more than 1.5 million complaint cases a year via the Internet and phone. The agency counsels consumers via the phone and internet in an effort to help citizens resolve disagreements with suppliers of goods or services. Requirements ? Exchange information securely between disparate computing environments ? Securely route completed forms from website to appropriate department ? Easy to implement and administer ? Must pass stringent security audit ? Maintain high customer s

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