Overview T o support the launch of the Gothaer group’s new e-business solution, Gothaer Systems needed the ability to ensure 24-hour availability for critical services. T o help it quickly fix prob - lems and minimize downtime, the company developed a solution—called Production- Oriented Monitoring—based on Micro Focus® Operations Center. Challenge The Gothaer group wanted to improve cus- tomer service and business efficiency by in- troducing a major new e-business platform. The new system would give customers rapid online access to information. “T o support these online services, we needed to be able to ensure 24x7 availability—not just for the new web servers, but also for all the core systems that the e-business platform de- pends on,” said Thomas Werner, team leader for Sys

Join for free to read