Case Study
Gothaer Systems Improves Customer Service And Business Efficiency Using Business Service Management
SUCCESS STORY Gothaer Systems Improves Customer Service and Business Efficiency Using Business Service Management Executive Summary IndUStry dESCrIptIon Gothaer Systems is the IT service provider for the Gothaer insurance group, managing data centers, servers, network infrastructure and desktop workstations for more than 6,000 users. Gothaer Systems employs 700 people and generates annual revenues of more than €150 million BUSInESS SI