The Challenge One of the world’s leading mobile tele- communications companies was recently tasked with creating new business func- tionality: a way to let prepay customers recharge their accounts with a new “virtual bucket” payment type. This business-critical functionality involved numerous systems, including middle- ware, Siebel CRM, and a payment gateway system. It also integrated into downstream payment systems. The company recognized that extreme- ly rigorous testing was needed due to the project’s 1) expected contribution to revenue and 2) technical complexity. They were already familiar with the power of Tricentis Tosca’s Model-Based Test Automation (based on its successes in related projects), and they asked Tricentis to help them achieve the most powerful

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