A global shipping and logistics leader needed to improve efficiency across its distributed network of satellite locations handling international package documentation. Partnering with Conduent, the company implemented a centralized cloud-based document workflow platform with global imaging, automated data recognition, and real-time processing. This solution consolidated manual processes into a few central hubs, improved transparency, and streamlined operations. Results included a 50 percent increase in form processing speed, 99 percent compliance with service level agreements on image and data response times, reduced operational complexity and costs, standardized global shipping processes, and enhanced real-time decision-making.

Join for free to read