Internal Audit, Risk, Business & Technology Consulting Should we implement an off-the-shelf solution to support our regulatory compliance program? Or, is a custom-built technology solution a better option? Buy versus build? These were questions a new chief compliance officer (CCO) grappled with as he began his new job at a global financial services organization that provides an online payments system and serves as an electronic alternative to paper currency. The CCO’s first task at his new company: implement a regulatory compliance program supported by a technology solution within a very aggressive timeline. Conscious of the tight deadline, the CCO’s first thought was to leverage the existing governance, risk and compliance (GRC) technology solution that the organization’s enter

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