Case Study

Global Multi - Line Insurer

Global Multi - Line Insurer

32 “Reveille allowed us to reallocate 2 FTE’s to higher priority tasks and reduced manual overhead by 70 hours per week.” Global Insurer | Reveille for EMC Captiva SITUATION • High number of help desk calls • Reactive mode with no capture-specific visibility • Existing, numerous infrastructure management solutions Global Multi- Line Insurer33 “Reveille allowed us to reallocate 2 FTE’s to higher priority tasks and reduced manual overhead by 70 ho

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