SITUATION The customer’s legacy Product Information (PI) system enabled only basic product data management and could not cope with the growing business requirements. There were several issues reported on integration with multiple enterprise systems (SAP, BW) connected to the platform. IMPACT The system required a huge amount of manual intervention in maintenance, data sharing and integration with the downstream systems. This not only resulted in significant time delays due to human errors but also failed to give a clear view of the supply chain to the customer. RESOLUTION Our solution helped the customer stabilize their product development environment. By seamlessly integrating multiple enterprise systems with PLM, access to product information was simplified and pro

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