Case Study Global IT Serces Proder Improves Sales Reach & Connect t MC2 Soluon- Global IT Services Provider, with presence in over 23 countries and specializing in Digital & Automation, ITSM and IT Consulting. Cliet Challege To have a common system for the entire sales team spread across the globe. To have one view of the client with all facts. To ensure that the Field sales team has real-time access to the system. To facilitate sales planning & forecasting at all levels. To track the region-wise sales performance. Implemented a cloud-based, scalable, Flexible and robust solution to address the change in business dynamics. Access provided through Web Application, Outlook and Mobile App. The deployed sales module included Customer Management, Lead Management & Opportunity Manag

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